Quick Setup Guide
Plug in Ethernet Cable. (Skip this step if you wish to use wi-fi)*
Plug HDMI Cable into digital device.
Plug the DC power cable into the device.
Plug the HDMI cable into your television, and power the TV on.
*Customer must indicate network preference (Cat5 cable or Wi-Fi connection) at time of order.
When the player is hooked up it will start running content automatically, but is not connected to our network. Please call GoChiroTV support to complete your setup.
Make sure your television is plugged in, and set to the appropriate input (HDMI). If the player does not start automatically, check all of the connections, and make sure power is being supplied to the power cord.
When the player is hooked up it should start running automatically.
- Make sure your television is turned on, and set to the appropriate input (HDMI).
- If the player does not start automatically, check all of the connections, and make sure power is being supplied to the power cord.
- If the connections are secure, and power is being provided, try pressing the power button once.
If you have more questions or want additional information about GoChiroTV Network content, installation, equipment and more.
Please contact GoChiroTV by phone or use our contact form.
FREQUENTLY ASKED QUESTIONS
If your player is displaying content, but it fails to load live content feeds or displays a connectivity error, it may be offline. Try rebooting your internet router to re-establish connectivity
If the player reboots, but still fails to display live content, there may be a connectivity issue. If your player is set to Wi-Fi, it may be out of range of your router.
If your router is not out of range, or if your player is set to use a hardwired connection, it may require changes to the network settings.
If you made a change to your network, or if your player fails to connect right out of the box, you may need to check or change your player’s network settings. Download the following .pdf, and contact us if you have any questions. You will need a keyboard and mouse to complete the process.
If your player is plugged in and running, your signal may simply not be getting to the TV, or the HDMI cable may be unplugged. Try checking the HDMI inputs, and try rebooting the player.
Try rebooting your media player by removing the power cord, waiting fifteen seconds, and plugging it back in. The player should reboot as soon as power is restored.
If your player still does not boot up properly, it may need to be sent back for repairs. Contact RidgeLogic support in order to RMA your media player.